We provide roadside assistance 24/7 every day of the year. During severe weather conditions or other situations where service demands are higher, you may experience longer wait times than usual. In extreme weather conditions, we may be forced to delay service until it's safe to dispatch our service providers.
In exceptional circumstances, we may respond to service requests on a priority basis (rather than first come, first serve). I.e. if someone needs especially urgent assistance, we might prioritize them over other requests.